The reliability of your IP phone system starts with the structure of your SIP trunking provider. Obviously, how your phone service carrier handles failure has an important impact on your up time, but there are regulatory and infrastructure related limitations that put true redundancy out of reach for all providers. In this post about how carriers can proactively manage future network failures Flowroute CTO, Jordan Levy, discusses what you need to look for to ensure your provider can maximize uptime, and address areas where the industry needs to improve to keep up with the changing technological landscape.
Here’s a taste of what you’ll learn:
- Why a global network of POPs isn’t enough.
- The first thing you should configure on any SIP trunking account.
- Questions you can ask to make sure your up time is protected.
