The Convergence of APIs & Telecom | Flowroute Blog

The Convergence of APIs & Telecom

Posted on January 20, 2017 by Flowroute

The API movement is making the integration of calling and messaging capabilities easier than ever.

The Future of Telecom

A new wave of telecom providers are eliminating the barriers to accessing telephony resources through the development of communications APIs & SDKs. These providers are transforming the industry by giving enterprise developers direct access to carrier-grade calling and messaging tools. Thousands of use cases that previously seemed out of reach for most enterprises are now a reality for anyone who can code.

Innovation in Action

A few of the capabilities transforming the user experience are:

Two-Factor Authentication: Two-factor authentication decreases fraud by adding a second layer of security to password protected accounts.

Appointment Reminders: Automated reminders help offices to cut costs and save time by decreasing missed appointments.

Phone Number Masking: Number masking protects user privacy by sending messages between two individuals without exposing their actual phone numbers.

The combination of APIs with open source software enables enterprises to create unique user experiences for the on-demand consumer. Flowroute co-Founder and Chief Product Officer, Sean Hsieh, presented on this topic at AstriCon. Check out the video to learn more about the ways that calling and messaging APIs are changing the way we communicate.

Ready to build calling and messaging into your next project? Check out the Flowroute Developer Portal to access our Communications APIs and SDKs.

West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.
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