This article is condensed and originally appeared in UC Today
The adoption of cloud-based communication services is widespread among businesses in the U.S. because these solutions allow companies to innovate offerings while reducing costs. However, global cloud adoption is still in its infancy with experts finding many international enterprises are now just awakening to the benefits of cloud-based telecom offerings.
The U.S. and Netherlands currently lead cloud integration with 18 and 20 percent market penetration, respectively. This level of market penetration might be shocking to some, but it demonstrates that cloud adoption is still in the early stages worldwide. Smaller market penetration also illustrates an opportunity for communication service providers (CSPs) to promote and deliver innovative solutions, which will allow them to increase their share of the global market.
By offering international capabilities, CSPs can play an integral role in helping businesses innovate their existing product offerings seamlessly, regardless of their location.
Global business and IT leaders on the fence about adopting cloud-based solutions into their enterprise communication offerings should consider three benefits that lead enterprises to make the switch from traditional telecom solutions to cloud-based offerings.