Here at Flowroute, we believe that you can never place too much of an emphasis on fraud prevention. Even for experts, an annual check in to ensure your fraud controls…
As the shift from on-premise hardware to SaaS-based cloud offerings extends across all subsets of technology, more and more companies have begun to transition applications, workloads, and communication services to…
The days of depending on postcards and voicemails for appointment reminders might not be over just yet, but they’re coming to a close due to the rising popularity of text messaging…
Last week, Flowroute Chief Architect William King sat down with Ken Rice at FreeSWITCH to demo the Flowroute’s patented HyperNetwork™. Flowroute’s HyperNetwork meshes disparate networks into a single telecom network…
There are many things in life that can’t be simplified, dealing with insurance agencies, going through security at the airport or a trip to the DMV to name a few….
The way in which customers consume communications to engage with brands has drastically changed over the last few years. Now more than ever businesses are seeing the strategic impact that…
Congrats!! You are running a rapidly growing business. That takes hard work, determination, and reliable partners. Unfortunately, some of the needs you have as you scale are different than the…
The thought of switching communications providers fills many people with dread. A new system to configure? Porting all your existing phone numbers? No thank you. Those sentiments may have been…
The name of the game in automation is APIs. The Telecom API market alone is expected to grow from $93 billion in 2016 to over $231 billion by 2021. North…
The shift of communications technology from premises-based systems to cloud services is gaining momentum. Because the shift to cloud is further along in other software categories (e.g., storage, email, analytics,…
80% of companies already use or plan to use chatbots by 2020. Chatbots on the rise The use of chatbots is on the rise to solve problems and improve the…
