Articles

Keep passwords from destroying your business March 25, 2014

A handful of characters is all that stands between your data and a long line of cyber criminals anxious to infiltrate your systems, disrupt your business, and steal your precious…

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How long until your landline is dead? March 18, 2014

If you pay attention to the market trends, the copper-based PSTN is on life support. While as recently as 2008, more than 75% of households were talking over the POTS…

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How to keep your VoIP implementation from taking fore... March 13, 2014

Forever is a long time. And presumably, you’d like your VoIP implementation to be completed sometime before then. Last year, I wrote a post about the features you need to…

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How SIP trunking makes your business more adaptable March 11, 2014

Your business is going to change. Your industry is going to shift. The way you operate will require adjustments. A search for efficiency will drive adaptations. The hunt for greater…

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Building Call Centers in the Cloud March 10, 2014

A few weeks ago, when I told you all about innovating your phone system with telecom apps, I mentioned Calltacular as a business built using Plivo. Well, Calltacular saw the…

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Don’t throw your OBi out with the end of Google... February 20, 2014

Google Voice has done a good deal to legitimize VoIP in a lot of people’s minds, primarily by connecting a VoIP number to one of your existing numbers and by…

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Limited time LNP discount February 13, 2014

Until April 30, 2014, Flowroute is able to offer number portability for only $4 per port. That’s a savings of almost 50%.

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Signaling and media: How SIP makes phone calls happen February 12, 2014

If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…

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How to innovate with your POTS connection January 29, 2014

Everything’s a mess. The world of communications technology is at a tangled crossroads that seemingly forks off in every direction, even (and sometimes especially) backwards. Just trying to decide how…

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Unmasking Caller-ID January 27, 2014

Caller-ID can be a contentious topic. In regular daily use, it’s no big deal. But the FCC’s Truth in Caller-ID Act of 2009 (TiCA) addresses key privacy and openness issues…

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Use SIP to manage your marketing campaigns January 17, 2014

Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…

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Unified Communications: Why everybody’s doing i... January 7, 2014

When Unified Communications came on the scene a few years back, everyone expected the technology to spread faster than rumors after an office Holiday party. These days most of the…

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