Articles

Customers Choose Flowroute as Top SIP Trunk Provider ... December 2, 2020

Eastern Management Group (EMG) has ranked Flowroute as top-rated SIP Trunking Provider for 2020 in Customer Satisfaction! EMG surveyed more than 4,000 IT managers and asked them to evaluate 29…

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STIR/SHAKEN and Recent Updates from the FCC November 27, 2020

While technology continues to improve and sustain our connections to others, it is not without occasional challenges or intrusions. For many businesses, robocalls can be an annoying and potentially invasive…

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How the Hospitality Industry Can Benefit from Messagi... November 21, 2020

As people make plans for future travel in 2021, it is important that hospitality groups explore ways to engage with consumers and make them feel safe. The COVID-19 pandemic has…

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Understanding the Threat: Telecom Fraud November 21, 2020

For one week every November, we’re reminded of the global efforts to protect against telecom fraud. During International Fraud Awareness Week, which takes place from November 15 – 21, it…

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Boost Control of Telecom by Being Your Own Carrier November 17, 2020

This article is condensed and originally appeared in the Telecom Ramblings. Businesses across the globe are still adapting to organizational changes put into place because of the ongoing pandemic and…

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What to Do After Migrating Your Contact Center to the... November 2, 2020

This article is condensed and originally appeared in the Contact Center Pipeline. What to Do After Migrating Your Contact Center to the Cloud Best practices to help guide your team…

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Increasing telecom control: Breaking down the BYOC mo... October 28, 2020

This article is condensed and originally appeared in BetaNews. The continued shift from traditional hardware systems to SaaS-based cloud offerings extends across departments, industries and organizations of all sizes. As…

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Take Control of Your Telecom and BYOC (Be Your Own Ca... October 28, 2020

This article is condensed and originally appeared in VMblog. As businesses across the globe continue to adapt to the ongoing pandemic, many have migrated to cloud-based communication systems and workplace tools to…

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Leveraging MSPs to Boost Cloud-Telecom Services October 26, 2020

Like many industries, the managed service and channel provider landscape has shifted considerably this year. As companies around the world continue to adopt remote operations at lightning speed, many have…

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Avoiding Common Pitfalls Leading to Customer, CSP Sep... October 25, 2020

There are many unique and situational reasons businesses might choose to leave their Communication Service Provider (CSP). Knowing what commonly leads to these separations can help a CSP ensure they…

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Debunking Common Questions Hindering Adoption of Clou... October 21, 2020

This article is condensed and originally appeared in The Fast Mode. To support the ever-increasing shift to remote work and build a competitive advantage, more businesses are making the transition…

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Debunking Common Myths of Cloud-based Telecom October 20, 2020

This article is condensed and originally appeared in HealthTech. Cloud-based communication services are becoming more widely used across the business landscape—including organizations in the healthcare technology space. These tools help…

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