In The Media

Voice SIP: How Reliable Voice Calling Solutions Can I... September 1, 2023

For decades, voice calling has been the primary way businesses interact with their employees and customers. While modern businesses still rely on voice calling, the capabilities have evolved, making cloud-based…

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6 Things to Know About Business Voice Resiliency in 2... June 19, 2023

With so many business communications options, voice is still relevant, even essential, for many organizations. Voice technology has evolved to digital via the Internet, posing unique challenges to business continuity…

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BCM One acquires the assets of Flowroute from Intrado... May 4, 2022

Last month, BCM One, a provider of NextGen Communications and managed services for IT leaders and resellers, announced it acquired the assets of Flowroute from Intrado Corporation.    Flowroute’s scalable…

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Combat IT Silos with Cloud-based Telecom Solutions November 29, 2021

This article is condensed and originally appeared on TechDecisions. Hybrid work continues to grow in popularity, which means businesses need to rethink and restructure their technology stacks to best support…

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Eliminate Information Silos with Hosted Telecom November 16, 2021

This article is condensed and originally appeared on Credit Union Business Magazine. According to research, 48% of organizations say their greatest hurdle in the marathon race to better collaboration is ineffective communication…

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How Hosted Telecom Helps Businesses Do Away With IT S... November 12, 2021

This article is condensed and originally appeared on Telecom Ramblings. Hybrid work has become the new norm for many businesses after taking center stage in 2020. Now, 74% of companies say they…

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What businesses can do to disrupt IT silos November 1, 2021

This article is condensed and originally appeared on BetaNews. Now that so much of our workplace communication and collaboration has gone digital, businesses are taking steps to ensure that their…

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Improve the Customer Experience by Connecting IT Silo... October 26, 2021

This article is condensed and originally appeared on CloudTweaks. Connecting IT Silos Customer experience (CX) is a top priority for businesses across industries. The interactions and experiences customers have with…

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Bridging Communication Silos in Today’s Distributed... October 22, 2021

This article is condensed and originally appeared on The Fast Mode. Distributed workforce. Hybrid collaboration tools. Flexible work models. These phrases are increasingly being used to describe the state of…

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How IT Silos Are Creating a Fragmented Customer Exper... October 20, 2021

This article is condensed and originally appeared on VMblog.com. Providing a seamless customer experience (CX) across all touchpoints is a top priority for businesses in any industry. According to a recent report,…

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How Tackling IT Silos Can Improve Healthcare Operatio... October 20, 2021

This article is condensed and originally appeared on HealthTech. Aside from providing excellent patient care, operating efficiently is consistently top of mind for the healthcare industry. Information needs to be…

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How Hosted Telecom Eliminates Communication Silos October 11, 2021

This article is condensed and originally appeared on Hospitality Technology. Remote and hybrid work is likely to be a permanent staffing model for many employers—including those in the hospitality industry….

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