Inside Flowroute

The Advantages of a 100% Cloud-based Carrier April 3, 2021

At Flowroute, we’ve found success in taking a business approach that varies from traditional telecom carriers, but embraces the modern communication needs of enterprises and communication service providers (CSPs). Our…

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Customers Choose Flowroute as Top SIP Trunk Provider ... December 2, 2020

Eastern Management Group (EMG) has ranked Flowroute as top-rated SIP Trunking Provider for 2020 in Customer Satisfaction! EMG surveyed more than 4,000 IT managers and asked them to evaluate 29…

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Avoiding Common Pitfalls Leading to Customer, CSP Sep... October 25, 2020

There are many unique and situational reasons businesses might choose to leave their Communication Service Provider (CSP). Knowing what commonly leads to these separations can help a CSP ensure they…

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Four VoIP Solutions for Channel Providers October 5, 2020

With a plethora of IT and enterprise collaboration options available, it can be challenging to know what tools will help you enhance your communications offerings. As you continue to explore…

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Making the Move from PRI to SIP Trunking? September 21, 2020

There is clear trend in that businesses are moving away from primary rate interface (PRI) and towards internet protocol, which includes leveraging session initiation protocol (SIP) trunking as a key…

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Podcast: Flowroute APIs help resellers offer unique e... September 16, 2020

For the link to the podcast recording, please visit Cloud Communications Alliance as well as Telecom Reseller. According to Flowroute Business Development Manager Evan Griffiths, APIs offer a path for…

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The Intersection of Firewalls and SIP Trunking Explai... September 4, 2020

As more businesses transition to cloud-based tools during the global shift to remote work, it’s become all the more important for these tools to provide the same reliability and effectiveness…

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Is Messaging Right for Your Business? August 31, 2020

Today, it is estimated more than five billion people around the world have a mobile device, and over half of those devices are smartphones. Further, some of the most frequently…

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Scaling Telecom APIs to Offer Messaging to Customers August 28, 2020

CSPs often receive tens of thousands of port orders, which requires them to purchase phone numbers in bulk and then look up new rates for those phone numbers. This time-consuming…

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Responding to Customer Demand with Deeper Customizati... August 21, 2020

This article is condensed and originally appeared in VMblog. As technology evolves, the way consumers prefer to interact with businesses also changes. In order to stay ahead of these changing…

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Podcast: Flowroute helps with navigating the common p... August 20, 2020

For the link to the podcast recording, please visit Telecom Reseller “We can turn it into minutes of downtime,” says Evan Griffiths, Business Development Manager at Flowroute. In this podcast, Evan…

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Enterprise Customers Recognize Flowroute as a Leading... June 26, 2020

In a recent Eastern Management Group customer study, large enterprise customers were asked to evaluate SIP trunking providers. Flowroute, now part of Intrado, was recognized alongside three top-tier vendors including…

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