The name of the game in automation is APIs. The Telecom API market alone is expected to grow from $93 billion in 2016 to over $231 billion by 2021. North…

The evolution of virtualization and cloud platforms combined with mature adoption of agile methodologies and DevOps has impacted the way organizations build and ship software. The traditional waterfall-style approach that…

The API movement is making the integration of calling and messaging capabilities easier than ever. The Future of Telecom A new wave of telecom providers are eliminating the barriers to accessing…

Managing phone numbers and routes is important to businesses both large and small. In the same way, the cloud has transformed how applications are written, tested, and deployed, the ability…

According to Forrester Research SMS wasn’t even a statistically significant communications channel in 2010. Fast forward to today and SMS is the third most used communications method for business to…

The combination of the Internet, cloud and mobile access has created unprecedented access between buyers and sellers of services. Companies like Netflix (movies), Uber (Taxis), and Airbnb (hotels) have completely…

You know it’s officially the holidays when REI is encouraging “Black Friday” consumers to go outside and Ellen has kicked off her “12 Days of Giveaways.” Which means marketers are…

It’s a well-known fact that communications as we know it is evolving from on-premise to the cloud for customized, cross-channel experiences. The expectation for businesses to provide convenient ways for…

The recent exponential rise of incidents related to identity theft, phishing, and online fraud has created increasing demand for improved security and identity verification. Although biometric identification methods (for example,…