There are many things in life that can’t be simplified, dealing with insurance agencies, going through security at the airport or a trip to the DMV to name a few….
The way in which customers consume communications to engage with brands has drastically changed over the last few years. Now more than ever businesses are seeing the strategic impact that…
Congrats!! You are running a rapidly growing business. That takes hard work, determination, and reliable partners. Unfortunately, some of the needs you have as you scale are different than the…
The thought of switching communications providers fills many people with dread. A new system to configure? Porting all your existing phone numbers? No thank you. Those sentiments may have been…
The name of the game in automation is APIs. The Telecom API market alone is expected to grow from $93 billion in 2016 to over $231 billion by 2021. North…
The evolution of virtualization and cloud platforms combined with mature adoption of agile methodologies and DevOps has impacted the way organizations build and ship software. The traditional waterfall-style approach that…
The API movement is making the integration of calling and messaging capabilities easier than ever. The Future of Telecom A new wave of telecom providers are eliminating the barriers to accessing…
Managing phone numbers and routes is important to businesses both large and small. In the same way, the cloud has transformed how applications are written, tested, and deployed, the ability…
According to Forrester Research SMS wasn’t even a statistically significant communications channel in 2010. Fast forward to today and SMS is the third most used communications method for business to…
The combination of the Internet, cloud and mobile access has created unprecedented access between buyers and sellers of services. Companies like Netflix (movies), Uber (Taxis), and Airbnb (hotels) have completely…