Provisioning telephone service is no longer reserved for megalithic copper-based boa constrictors – thanks to the Internet. Advancements in technology have removed infrastructure investment hurdles that used to keep the…
The secret is toll-free numbers. And here’s why it’s a secret.
A handful of characters is all that stands between your data and a long line of cyber criminals anxious to infiltrate your systems, disrupt your business, and steal your precious…
If you pay attention to the market trends, the copper-based PSTN is on life support. While as recently as 2008, more than 75% of households were talking over the POTS…
Forever is a long time. And presumably, you’d like your VoIP implementation to be completed sometime before then. Last year, I wrote a post about the features you need to…
Your business is going to change. Your industry is going to shift. The way you operate will require adjustments. A search for efficiency will drive adaptations. The hunt for greater…
A few weeks ago, when I told you all about innovating your phone system with telecom apps, I mentioned Calltacular as a business built using Plivo. Well, Calltacular saw the…
We’re proud to announce that on Friday, February 21, 2014, our team of support engineers was awarded silver in the Front-Line Customer Service Team of the Year – Technology Industries…
Google Voice has done a good deal to legitimize VoIP in a lot of people’s minds, primarily by connecting a VoIP number to one of your existing numbers and by…
Until April 30, 2014, Flowroute is able to offer number portability for only $4 per port. That’s a savings of almost 50%.
If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…
In telecom, as with most other service based industries, when you work with a vendor you enter into a Service Level Agreement (SLA). The purpose of the SLA is to…