The benefits of embedding real time communications features into business and consumer applications are becoming increasingly widespread. People prefer the ease of click-to-call from within a web experience, social media…
This article is condensed and originally appeared in VMblog. As technology evolves, the way consumers prefer to interact with businesses also changes. In order to stay ahead of these changing…
For the link to the podcast recording, please visit Telecom Reseller “We can turn it into minutes of downtime,” says Evan Griffiths, Business Development Manager at Flowroute. In this podcast, Evan…
Late last year, Mind Commerce released a report about the current state and future of the telecom API market. APIs are a well-known software function within the IT software development…
This article is condensed and originally appeared in CloudTweaks. With rising customer demand for personalized online experiences, businesses have sought new ways to stand out among the competition while also…
Caller ID is a widely used phone system feature that identifies an incoming caller by a phone number. The feature provides a valuable piece of information and it’s often one…
Communications options are more robust than ever before. Voice-over-IP (VoIP) systems have revolutionized the way large enterprises and smaller businesses communicate by enabling the integration of more communication options than…
This article is condensed and originally appeared in No Jitter. WebAssembly provides a way for enterprises to differentiate their services and how they connect with their customers. With advancements in…
In the age of legacy telecom, phone service was a relatively simple concept. After securing a phone number from a leading service provider, you were then able to place and…
This article is condensed and originally appeared in Telecom Reseller. The digital communication landscape is constantly evolving with the emergence of new tools that provide enterprises with ways to collaborate…
Although industry naysayers claimed voice was dead, phone calls remain an integral part of enterprise and end user communication strategies. And while the platforms we use to communicate have evolved…
Since the Federal Communications Commission (FCC) passed the Truth in Caller-ID Act (TiCA) of 2009, the agency continues to crack down on caller-ID “spoofing.” This is the practice of modifying…
