When the telephone industry was deregulated nearly 20 years ago, new service providers began popping up everywhere. Consumers had the freedom to choose their communication service provider (CSP) as well…
The majority of the population knows to dial 911 in an emergency. But what many people don’t know is that if they have an emergency inside of an organization operating…
The phone number porting process can be one of the most trying experiences in the telecommunications industry. However, Flowroute has a very experienced and dedicated porting team that solely focuses…
There are many variables in the number porting process when porting phone numbers from one carrier to another. The more typical port orders can go from accepted to completed in…
Unfortunately, not all numbers are portable. Most carrier’s coverage area is always changing. Something that’s not portable currently might be portable later. For example, when the FCC broke up the…
It’s safe to say that the number porting process, in general, is very inconsistent from carrier to carrier. Resellers often have an additional set of challenges when navigating the porting…
It seems as though nearly every person with a phone has experienced an increase in robocalling in recent years. In 2019, 58.5 billion robocalls were placed nationwide, equaling approximately 178.3…
Artificial intelligence (AI) is dominating conversations in the tech industry, with researchers suggesting that by 2025, the AI market will be valued at $169 billion. Implementing AI-enabled technologies in business…
This is a notification of Pass-Through Fees associated with customers’ Messaging Services Agreement with Flowroute, now part of Intrado. Starting Saturday, February 1, 2020, when you send long code messages…
The California Consumer Privacy Act (CCPA), which Flowroute, now part of Intrado, is compliant with, is data privacy legislation that became law in California and went into effect on January…
Our award-winning customer success team works with our partners and customers every day to prevent telecom fraud. We are also active members of key industry and regulatory organizations that are…
This article is condensed and originally appeared in VMBlog.com. Investing in omnichannel customer communication strategies is becoming a promising approach for business decision makers wanting to deliver increased ROI on…
