We’re proud to announce that on Friday, February 21, 2014, our team of support engineers was awarded silver in the Front-Line Customer Service Team of the Year – Technology Industries…
In a recent post about all the things you need to know about your VoIP system before it’s your VoIP system, I talked about the importance of getting your IVR…
OK, you can’t stretch customer attention spans with total control of your VoIP system. But with the ability to immediately change your VoIP system, you can
OK, LOST left the airwaves before the Kardashians got famous, but the show still holds valuable lessons about how to treat your customers. It starts with trust. A recent study…
The person who sets up the goal is just as important as the one who scores, if not more so. It’s why you’re always looking for ways to get your…