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Articles Use SIP to manage your marketing campaigns January 17, 2014

Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…

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Articles Hosted PBX failpoints to avoid at all costs December 17, 2013

I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”

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Articles Everything you need to know about your VoIP system be... December 11, 2013

Whether you’re installing a system or having one installed for you, if you don’t plan out your VoIP system features beforehand, you run the risk of creating an ongoing monster…

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Articles Trace your VoIP costs down to the user in seconds November 25, 2013

Let’s talk about those pesky little so and sos that are always eating away at your profitability, costs. Better yet, let’s talk about an easy change that can help make…

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Tips & Resources Hosted VoIP vs Custom VoIP July 25, 2013

We’ve all heard the terms hosted VoIP, and managed VoIP. But definitions seem [tippy title=”varied”] Hosted VoIP is really any service hosted off premises such a cloud based PBX service…

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Articles What is SIP Trunking? A Mystery Exposed June 5, 2013

You’ve been tasked with the responsibility of upgrading your business’s communication suite. Your first instinct is to google your options, and by doing so you’ve opened a giant nest of…

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Articles How faxing with T.38 can be more reliable May 14, 2013

The one way to ensure Internet faxes go through Communications have, for the most part, gone digital. Even telecom’s mothership is begging regulators to be let off the analog leash….

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Articles The perfect phone system for your enterprise May 1, 2013

Choosing a business phone system is an important step to success. You can customize a system to your needs with hand-picked hardware and service provider configurations, or you can trust…

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Articles The hidden costs of getting your phone system wrong April 22, 2013

Your telephone lines are perhaps one of the most overlooked branding tools in your organization. You’ll quibble over business card stock and debate lobby carpet swatches for weeks. But the…

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