Now that you’ve got the business side of SIP trunking ingrained in your brain, your empire only one step away. Granted it’s the most important part, the actual delivery of…
Provisioning telephone service is no longer reserved for megalithic copper-based boa constrictors – thanks to the Internet. Advancements in technology have removed infrastructure investment hurdles that used to keep the…
Your business is going to change. Your industry is going to shift. The way you operate will require adjustments. A search for efficiency will drive adaptations. The hunt for greater…
If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…
Everything’s a mess. The world of communications technology is at a tangled crossroads that seemingly forks off in every direction, even (and sometimes especially) backwards. Just trying to decide how…
Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…
I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”
Let’s talk about those pesky little so and sos that are always eating away at your profitability, costs. Better yet, let’s talk about an easy change that can help make…
When our cat, Mishka, stopped eating, the vet said there was very little chance it was anything other than her infected tooth driving her white blood cell count through the…
Our brains instantly make snap judgments, and form very real perceptions and opinions about everything we encounter. The first thing every caller notices about your phone system is your
We’ve all heard the terms hosted VoIP, and managed VoIP. But definitions seem [tippy title=”varied”] Hosted VoIP is really any service hosted off premises such a cloud based PBX service…
Transcoding is a danger to call quality and even call viability. The issue is, translating codecs can cause
