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Articles The Future of Cloud-based Telecom in 2021 January 24, 2021

In 2020, companies around the world had to rethink their operational processes and expand their library of cloud-based tools to support a sudden spike in remote and hybrid workers. Despite…

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Articles Tips for Communication Service Providers to Mitigate ... January 20, 2021

This article is condensed and originally appeared on Beta News.com. Telecom companies have become integral in our hyper-connected modern world. In the past, most telco revenue was generated from voice…

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Articles Best Practices for Phone Number Porting January 5, 2021

As the pandemic has emphasized the need for businesses to remain flexible, number porting can be a tremendous asset. Businesses who need to support remote workforces, change locations or switch…

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Articles How the Hospitality Industry Can Benefit from Messagi... November 21, 2020

As people make plans for future travel in 2021, it is important that hospitality groups explore ways to engage with consumers and make them feel safe. The COVID-19 pandemic has…

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Articles Understanding the Threat: Telecom Fraud November 21, 2020

For one week every November, we’re reminded of the global efforts to protect against telecom fraud. During International Fraud Awareness Week, which takes place from November 15 – 21, it…

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Articles Taking Control of Telecom to Improve Guest Engagement... November 6, 2020

This article is condensed and originally appeared in Hospitality Tech. Transitioning communications and collaboration tools to the cloud has helped these companies improve interactions with teams and customers while also navigating…

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Articles Communications APIs & the Cloud October 28, 2016

According to recent IDG Enterprise survey of IT buyers, by the end of 2016 over half of all business IT environments will be hosted in the cloud. The migration of…

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Articles Attack of the DDoS October 21, 2016

As you probably noticed when you tried to check your Twitter feed this morning, there are widespread internet issues due to ongoing DDoS (Distributed Denial of Service) attacks against the…

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Articles Lua send SMS via Flowroute when a voicemail is left August 23, 2016

By Steven Schoch, originally published by FreeSwitch.   Assuming Lua is already installed on your system and configured with FreeSwitch. If you don’t have an account with flowroute.com, sign up…

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Articles Less money, more problems? June 3, 2016

For the sake of simplicity, some companies are choosing not to manage conference calling on their Private Branch Exchange (PBX). Instead, they’re outsourcing that functionality to conference calling services. There…

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Articles Innovating in Education with Telecom April 19, 2016

Frequently advancements in technology take an extended period of time to be fully integrated into schools because of the cost of labor, product upgrade expenses and slow internal processes. However,…

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Articles The (Telecom) API Economy: Making integration easier ... March 31, 2016

In 2006 there were only 380 public API’s. Today there are over 11,000. IBM classifies the API Economy as “the commercial exchange of business functions, capabilities, or competencies as services…

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