Wes is an IT contractor who provides support to small and medium sized businesses in Chicago. He began exploring IP telephony a year ago but when a client requested a…
FreeSWITCH’s annual developer’s conference, ClueCon, is returning to Chicago August 4-7, 2014 and Flowroute will be back as a sponsor*.
You’ve probably saved all kinds cash by virtualizing hardware instead of investing capital in physical machinery. In the process, you’ve saved office space, sold equipment you no longer need, and…
As you may have already read, there is money to be made reselling SIP trunking. But simply calling yourself a SIP trunking provider and buying Google Adwords isn’t a recipe…
Provisioning telephone service is no longer reserved for megalithic copper-based boa constrictors – thanks to the Internet. Advancements in technology have removed infrastructure investment hurdles that used to keep the…
Forever is a long time. And presumably, you’d like your VoIP implementation to be completed sometime before then. Last year, I wrote a post about the features you need to…
If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…
In telecom, as with most other service based industries, when you work with a vendor you enter into a Service Level Agreement (SLA). The purpose of the SLA is to…
The Yealink VP530 is the latest addition to Yealink’s line of what they’re calling, “executive-level IP Video Phones”. Obviously targeting executives and upper management, the online phone description touts ease…
Tomorrow’s telecommunications were in jeopardy if anything happened to the Hyatt Chicago Magnificent Mile last week (Aug 6-8). A collection of the world’s leading VoIP experts assembled for
