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Why Inbound Telephone Calls Are Still Vital to Your Business
May 31, 2023
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While there are likely various ways people can reach your business, inbound phone calls are often of a critical nature. A carrier outage can prevent callers from connecting when they…

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Routing Inbound Calls Based on DID Numbers
May 19, 2023
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Today, businesses with multiple inbound phones often implement an automated response or extension system to ensure calls can reach their recipient. This works well, but when callers reach a complex…