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Articles Flowroute Rated Top SIP Trunking Provider Three Years... December 2, 2020

Eastern Management Group (EMG) has ranked Flowroute as top-rated SIP Trunking Provider for 2020 in Customer Satisfaction! EMG surveyed more than 3,000 IT managers, and asked them to evaluate 29…

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Articles STIR/SHAKEN and Recent Updates from the FCC November 27, 2020

While technology continues to improve and sustain our connections to others, it is not without occasional challenges or intrusions. For many businesses, robocalls can be an annoying and potentially invasive…

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Articles Understanding the Threat: Telecom Fraud November 21, 2020

For one week every November, we‚Äôre reminded of the global efforts to protect against telecom fraud. During International Fraud Awareness Week, which takes place from November 15 ‚Äď 21, it…

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Articles Boost Control of Telecom by Being Your Own Carrier November 17, 2020

This article is condensed and originally appeared in the Telecom Ramblings. Businesses across the globe are still adapting to organizational changes put into place because of the ongoing pandemic and…

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Articles Taking Control of Telecom to Improve Guest Engagement... November 6, 2020

This article is condensed and originally appeared in¬†Hospitality Tech. Transitioning communications and collaboration tools to the cloud has helped these companies improve interactions with teams and customers while also navigating…

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Articles What to Do After Migrating Your Contact Center to the... November 2, 2020

This article is condensed and originally appeared in the Contact Center Pipeline. What to Do After Migrating Your Contact Center to the Cloud Best practices to help guide your team…

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Articles Increasing telecom control: Breaking down the BYOC mo... October 28, 2020

This article is condensed and originally appeared in BetaNews. The continued shift from traditional hardware systems to SaaS-based cloud offerings extends across departments, industries and organizations of all sizes. As…

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Articles Take Control of Your Telecom and BYOC (Be Your Own Ca... October 28, 2020

This article is condensed and originally appeared in VMblog. As businesses across the globe continue to adapt to the ongoing pandemic,¬†many have migrated to cloud-based¬†communication systems and workplace tools to…

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Articles Leveraging MSPs to Boost Cloud-Telecom Services October 26, 2020

Like many industries, the managed service and channel provider landscape has shifted considerably this year. As companies around the world continue to adopt remote operations at lightning speed, many have…

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Articles Avoiding Common Pitfalls Leading to Customer, CSP Sep... October 25, 2020

There are many unique and situational reasons businesses might choose to leave their Communication Service Provider (CSP). Knowing what commonly leads to these separations can help a CSP ensure they…

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