This article is condensed and originally appeared on the ITProPortal Website
The BYOC telecom model lets businesses access telecom solutions their customers want without managing infrastructure.
Over the years, departments and organizations across industries have transitioned away from traditional hardware IT systems and toward SaaS-based cloud offerings. Cloud adoption accelerated in 2020, and developers and IT teams are seeking telecom solutions that will afford them control over how they deploy new capabilities. To ensure new capabilities, IT teams are turning to cloud-based telecom providers that offer a greater level of control over telecom resources. IT teams are also looking for providers that deliver flexibility, which is integral in easily scaling solutions up or down based on customer usage and market demands.
As the transition to cloud-based communication services continues, companies will need to partner with their CSPs and carriers to determine which cloud telecom configuration best meets their operational needs and provides the communication services their customers rely on. Before severing ties with your legacy telco carrier, it’s important to research the different platforms on the market, as well as your configuration options for cloud-based communications.
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