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Articles The Advantages of a 100% Cloud-based Carrier April 3, 2021

At Flowroute, we’ve found success in taking a business approach that varies from traditional telecom carriers, but embraces the modern communication needs of enterprises and communication service providers (CSPs). Our…

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In The Media Magnify Telecom Control with the BYOC Model March 31, 2021

This article is condensed and originally appeared on the ITProPortal Website The BYOC telecom model lets businesses access telecom solutions their customers want without managing infrastructure. Over the years, departments…

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In The Media How to Strengthen Customer Retention and Loyalty February 24, 2021

This article is condensed and originally appeared on the Telecom Reseller Website. The onset of a new year can bring the potential for new opportunities and new challenges. In 2021, communication…

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Articles Take Control of Telecom by Being Your Own Carrier December 15, 2020

This article is condensed and originally appeared on CloudTweaks.com. Being Your Own Carrier Departments and organizations of all sizes and across all industries are transitioning away from traditional hardware IT…

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Articles How the Hospitality Industry Can Benefit from Messagi... November 21, 2020

As people make plans for future travel in 2021, it is important that hospitality groups explore ways to engage with consumers and make them feel safe. The COVID-19 pandemic has…

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Articles Understanding the Threat: Telecom Fraud November 21, 2020

For one week every November, we’re reminded of the global efforts to protect against telecom fraud. During International Fraud Awareness Week, which takes place from November 15 – 21, it…

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Articles Avoiding Common Pitfalls Leading to Customer, CSP Sep... October 25, 2020

There are many unique and situational reasons businesses might choose to leave their Communication Service Provider (CSP). Knowing what commonly leads to these separations can help a CSP ensure they…

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Articles A Look Inside Flowroute’s API Library March 23, 2020

Telecom APIs are proving vital in the business world as companies become more reliant on cloud-based services and real-time data. These APIs provide a clear, defined way for systems to…

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Articles Infancy of Enterprise Cloud Comms Adoption Creates Op... October 24, 2019

This article is condensed and originally appeared in UC Today The adoption of cloud-based communication services is widespread among businesses in the U.S. because these solutions allow companies to innovate…

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