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Articles 98 Percent of Enterprise Servers are On-Premises, Flo... November 15, 2019

This article is condensed and originally appeared in UC Today According to a 2018 Spiceworks survey, 98 percent of enterprises still use on-premises servers. The survey, which featured over 1000 IT professionals…

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Articles Leveraging Telecom APIs to Bring Your Omnichannel Cus... November 8, 2019

Investing in omnichannel customer communication strategies is becoming a higher priority for business decision makers looking to deliver increased ROI on their customer service IT investments. A report by Aberdeen…

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Articles Migration tips: Moving from legacy to cloud communica... October 30, 2019

Migration tips: Moving from legacy to cloud communications Cloud-based telecom services have become pivotal for organizations looking to scale new offerings and improve user experience for their customers. While there…

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Articles Infancy of Enterprise Cloud Comms Adoption Creates Op... October 24, 2019

This article is condensed and originally appeared in UC Today The adoption of cloud-based communication services is widespread among businesses in the U.S. because these solutions allow companies to innovate…

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Articles Debunking Four Common Cloud Telecom Myths October 23, 2019

Despite the handful of benefits cloud-based telecom services offer, some companies are still hesitant to embrace cloud solutions because they are still relatively new to the global market. As business…

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Articles Moving Enterprise Comms to the Cloud? Why Some Organi... September 30, 2019

While many enterprises are already leveraging fully cloud-based communication offerings, others are moving at a different pace and embracing a hybrid approach to cloud-based telecom deployment. A hybrid deployment approach,…

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Articles New Flowroute WebRTC to VoIP Customer Beta Program August 5, 2019

To kick off the ClueCon developer conference in downtown Chicago, we launched WebRTC to VoIP via beta opt-in, enabling our customers to receive calls from web users with existing VoIP…

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Articles Checklist for Evaluating API Providers May 9, 2019

This article originally appeared on UC Today.  Despite the benefits APIs offer, selecting the right cloud-communications provider isn’t always simple. In fact, there is a growing mix of competing cloud…

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Articles How Enterprise Cloud Communications are Driving Digit... May 2, 2019

This article is condensed and originally appeared on Capacity Media.  As a result of enterprises’ needs for more agile cloud-based communication solutions, communication service providers (CSPs) are feeling the pressure…

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Articles Future of CSPs in the Era of Everything-as-a-Service ... April 23, 2019

This article is condensed and originally appeared on MSP Insights.  As communication service providers (CSPs) pivot their traditional focus and decide where to compete and where to consolidate their offerings…

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