Articles | Flowroute Blog - Part 15
Articles How mobile changes everything for call centers April 8, 2014

Mobile technology has changed everything by putting the world at all our fingertips. The way we expect to interact with information has evolved dramatically. And because they are essentially a…

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Articles The secret to connecting your small business with mor... March 26, 2014

The secret is toll-free numbers. And here’s why it’s a secret.

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Articles Keep passwords from destroying your business March 25, 2014

A handful of characters is all that stands between your data and a long line of cyber criminals anxious to infiltrate your systems, disrupt your business, and steal your precious…

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Articles How long until your landline is dead? March 18, 2014

If you pay attention to the market trends, the copper-based PSTN is on life support. While as recently as 2008, more than 75% of households were talking over the POTS…

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Articles How to keep your VoIP implementation from taking fore... March 13, 2014

Forever is a long time. And presumably, you’d like your VoIP implementation to be completed sometime before then. Last year, I wrote a post about the features you need to…

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Articles How SIP trunking makes your business more adaptable March 11, 2014

Your business is going to change. Your industry is going to shift. The way you operate will require adjustments. A search for efficiency will drive adaptations. The hunt for greater…

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Articles Building Call Centers in the Cloud March 10, 2014

A few weeks ago, when I told you all about innovating your phone system with telecom apps, I mentioned Calltacular as a business built using Plivo. Well, Calltacular saw the…

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Articles Don’t throw your OBi out with the end of Google... February 20, 2014

Google Voice has done a good deal to legitimize VoIP in a lot of people’s minds, primarily by connecting a VoIP number to one of your existing numbers and by…

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Articles Limited time LNP discount February 13, 2014

Until April 30, 2014, Flowroute is able to offer number portability for only $4 per port. That’s a savings of almost 50%.

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Articles Signaling and media: How SIP makes phone calls happen February 12, 2014

If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…

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