Articles | Flowroute Blog - Part 18
Articles How to innovate with your POTS connection January 29, 2014

Everything’s a mess. The world of communications technology is at a tangled crossroads that seemingly forks off in every direction, even (and sometimes especially) backwards. Just trying to decide how…

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Articles Unmasking Caller-ID January 27, 2014

Caller-ID can be a contentious topic. In regular daily use, it’s no big deal. But the FCC’s Truth in Caller-ID Act of 2009 (TiCA) addresses key privacy and openness issues…

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Articles Use SIP to manage your marketing campaigns January 17, 2014

Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…

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Articles Unified Communications: Why everybody’s doing i... January 7, 2014

When Unified Communications came on the scene a few years back, everyone expected the technology to spread faster than rumors after an office Holiday party. These days most of the…

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Articles Is your IVR responsive enough? January 2, 2014

In a recent post about all the things you need to know about your VoIP system before it’s your VoIP system, I talked about the importance of getting your IVR…

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Articles Are you WebRTC ready (ahead of the competition)? December 31, 2013

WebRTC is not a thing. It’s a technology standard. You will never hold it. You can’t see it (just what it does). Or install it (which is the whole point)….

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Articles How to implement VoIP and live to tell about it December 23, 2013

The thought of switching to VoIP is still intimidating for some businesses. With this concern in mind, Software Advice, a company that reviews business phone software, decided to develop a…

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Articles Hosted PBX failpoints to avoid at all costs December 17, 2013

I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”

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Articles CNAM grows business December 13, 2013

With the right provider, Caller ID Name (CNAM) is a feature that adds a more open and human element to your telecommunications while it drives revenue, too. To understand CNAM…

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Articles Everything you need to know about your VoIP system be... December 11, 2013

Whether you’re installing a system or having one installed for you, if you don’t plan out your VoIP system features beforehand, you run the risk of creating an ongoing monster…

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