Articles

Boost voice quality and reduce OpEx with virtualizati... June 11, 2014

You’ve probably saved all kinds cash by virtualizing hardware instead of investing capital in physical machinery. In the process, you’ve saved office space, sold equipment you no longer need, and…

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How to be HIPAA compliant and help your phones sound ... May 22, 2014

When your carrier stays out of the way of your call audio, you win tighter call security and better sounding phone conversations.

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Bandwidth Saturation: Can we find salvation in the sk... May 16, 2014

The end is near. The growth curve for data usage is getting steeper by the second. The more we use data for applications like VoIP and mobile VoIP, UC, cloud…

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Everything you need in a cloud VPN and why May 7, 2014

Remember when everything from your phone system to your digital spreadsheet collection were stored on servers in a big air conditioned room within company walls? To gain secure access to…

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How MVNOs will speed the spread of mobile VoIP May 2, 2014

Since the late 1990’s, Mobile Virtual Network Operators (MVNO) have popped up around the world in response to regulations created to inspire competition, or as a way to sell off…

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Announcing free number porting to Flowroute May 1, 2014

Transfer your phone numbers to Flowroute for free from May 5, 2014, until June 30th, 2014.

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Is mobile VoIP the next king? April 30, 2014

Here’s the truth. A lot of the time, your voice is a robot. We’ve all been talking in zeros and ones for at least a decade now. No matter what…

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Strengthen customer loyalty with remote support April 25, 2014

In the world of technology services, like providing real-time communications, your competition isn’t the biggest threat to your business. You are. Research house Informa Telecoms + Media says churn is…

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Security update – Heartbleed Announcement April 11, 2014

On 04/07/2014 the National Vulnerability Database announced a serious vulnerability, known as ‘Heartbleed’, that was discovered in OpenSSL. The vulnerability threatens the security of websites across the Internet by allowing…

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Inside the FCC Numbering Trial Report April 9, 2014

If you’ve been paying attention, you know the FCC has taken steps to move the national telephone network toward IP by trialing direct access to numbering resources with select VoIP…

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How mobile changes everything for call centers April 8, 2014

Mobile technology has changed everything by putting the world at all our fingertips. The way we expect to interact with information has evolved dramatically. And because they are essentially a…

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The secret to connecting your small business with mor... March 26, 2014

The secret is toll-free numbers. And here’s why it’s a secret.

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