Your business is going to change. Your industry is going to shift. The way you operate will require adjustments. A search for efficiency will drive adaptations. The hunt for greater…
A few weeks ago, when I told you all about innovating your phone system with telecom apps, I mentioned Calltacular as a business built using Plivo. Well, Calltacular saw the…
Google Voice has done a good deal to legitimize VoIP in a lot of people’s minds, primarily by connecting a VoIP number to one of your existing numbers and by…
Until April 30, 2014, Flowroute is able to offer number portability for only $4 per port. That’s a savings of almost 50%.
If you hang out around the Internet doing research on phones long enough, you’re going to hear the terms “signaling” and “media”. It’s pretty obvious what each term means, but…
Everything’s a mess. The world of communications technology is at a tangled crossroads that seemingly forks off in every direction, even (and sometimes especially) backwards. Just trying to decide how…
Caller-ID can be a contentious topic. In regular daily use, it’s no big deal. But the FCC’s Truth in Caller-ID Act of 2009 (TiCA) addresses key privacy and openness issues…
Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…
When Unified Communications came on the scene a few years back, everyone expected the technology to spread faster than rumors after an office Holiday party. These days most of the…
In a recent post about all the things you need to know about your VoIP system before it’s your VoIP system, I talked about the importance of getting your IVR…
