Here’s the truth. A lot of the time, your voice is a robot. We’ve all been talking in zeros and ones for at least a decade now. No matter what…
In the world of technology services, like providing real-time communications, your competition isn’t the biggest threat to your business. You are. Research house Informa Telecoms + Media says churn is…
On first thought, moving your phone numbers from provider to provider seems like a simple idea. But in reality, it’s a process with a lot of complication behind the scenes….
On 04/07/2014 the National Vulnerability Database announced a serious vulnerability, known as ‘Heartbleed’, that was discovered in OpenSSL. The vulnerability threatens the security of websites across the Internet by allowing…
If you’ve worked on implementing a sufficiently complex VoIP system, you know that sometimes things can get a little weird. Calls that will drop after a few seconds or one…
If you’ve been paying attention, you know the FCC has taken steps to move the national telephone network toward IP by trialing direct access to numbering resources with select VoIP…
If you’re using FreePBX, there’s a good chance you need to secure it.
Mobile technology has changed everything by putting the world at all our fingertips. The way we expect to interact with information has evolved dramatically. And because they are essentially a…
Now that you’ve got the business side of SIP trunking ingrained in your brain, your empire only one step away. Granted it’s the most important part, the actual delivery of…
As you may have already read, there is money to be made reselling SIP trunking. But simply calling yourself a SIP trunking provider and buying Google Adwords isn’t a recipe…
Provisioning telephone service is no longer reserved for megalithic copper-based boa constrictors – thanks to the Internet. Advancements in technology have removed infrastructure investment hurdles that used to keep the…
The secret is toll-free numbers. And here’s why it’s a secret.
