Reliability in communication networks in the best of situations means that calls and messages are guaranteed to reach their destination complete, secure, and in the order they were sent. Balancing constraints…
The Flowroute Messaging API allows you to give your apps SMS & MMS capabilities. You can unify calling and messaging on a single phone number through one provider with a…
A conversation with Flowroute’s VP of Engineering and Products By Moshe Beauford, UC Today This article is condensed and originally appeared in UC Today. In a matter of weeks, companies…
The Flowroute Numbers API lets businesses automate purchasing and configuration of phone numbers in the cloud. Using the Flowroute Numbers API, you can acquire phone numbers, configure routes to dynamically route…
Web APIs have been in use for the past 20 years. The growth of API use has allowed companies to focus on what they are really good at, their core…
Flowroute APIs provide developers with direct access and control over telephony resources such as phone numbers, inbound and outbound calling, SMS, MMS and advanced signaling data through REST APIs. Flowroute…
Communications decision makers are likely familiar with STIR/SHAKEN and the impacts these standards have on the telecommunications industry. As a quick refresher, STIR, known as Secure Telephony Identity Revisited, and…
This article is condensed and originally appeared in Contact Center Pipeline. A thoughtful game plan to simplify the migration process from planning to execution. Numerous businesses rely on contact centers…
This article is condensed and originally appeared in VMblog. The global workforces’ ability to collaborate remotely is being tested in a variety of ways. This has forced many businesses and…
For the link to the podcast recording, please visit Telecom Reseller Why should companies use cloud communications tools? How can cloud-based communication tools help businesses facilitate remote work and maintain…
When Flowroute’s porting team begins each day, the first item on their to do list is to review tickets from customers. Tickets can share a variety of information or updates;…
We are pleased to announce that as of April 1, 2020, West Telecom Services, LLC has changed its name to Intrado Communications, LLC. For your existing services, it remains business…
