
Leveraging NLP Chatbots and AI to Strengthen Customer...
March 18, 2020
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In recent years, it’s become more common to interact with chatbots on company websites. For example, if a customer is browsing on a website, they may notice a notification pop…

The Emergence of Artificial Intelligence in Enterpris...
February 3, 2020
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Artificial intelligence (AI) is dominating conversations in the tech industry, with researchers suggesting that by 2025, the AI market will be valued at $169 billion. Implementing AI-enabled technologies in business…

2019: The Year of Smarter Telecom
April 18, 2019
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This article originally appeared on VMblog. In 2018, we saw an increasing number of end-user organizations engage in digital transformation initiatives to improve internal collaboration, as well as deliver new…