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Articles The Benefits of Self-Service Telecom Models February 9, 2022

Intuitive. On-demand. Personalized. These descriptors are being used more and more to illustrate “the ideal customer experience (CX).” And a growing number of organizations are turning to their enterprise technologies…

Articles Flowroute Offers Microsoft Teams Calling Capabilities... January 12, 2022

In spring 2021, Flowroute, a division of Intrado, announced the early release of its Bring-Your-Own-Carrier (BYOC) calling solution for Microsoft Teams (Teams). Originally named AnySIP/AnyPBX, the product “Teams Connector” is…