Reliable and scalable voice services coupled with the right phone number are critical to a successful business. While consumers prefer messaging when they are at work, on lunch break, or…

This article is condensed and originally appeared on the The New Stack. As enterprise communication continues to evolve, businesses are constantly searching for new technologies like cloud-based tools to improve…

This article is condensed and originally appeared on the AIThority Website. With the long road of economic recovery ahead, businesses face substantial challenges to getting back on track. In the…

This article is condensed and originally appeared on the Telecom Ramblings Website In today’s world, there are myriad challenges and hurdles that business leaders must overcome, especially as the economy…

Customization is the key to getting the most out of your telephony resources. Through Application Programming Interfaces (APIs), businesses can tweak and tailor telephony offerings in order to better meet…

In 2020, companies around the world had to rethink their operational processes and expand their library of cloud-based tools to support a sudden spike in remote and hybrid workers. Despite…

While many enterprises are already leveraging fully cloud-based communication offerings, others are moving at a different pace and embracing a hybrid approach to cloud-based telecom deployment. A hybrid deployment approach,…

The number of enterprises adopting a be-your-own-carrier (BYOC) model into their communication strategies has increased with the evolution of the cloud telecom market. This BYOC model is defined differently by…

This article originally appeared on UC Today.  Despite the benefits APIs offer, selecting the right cloud-communications provider isn’t always simple. In fact, there is a growing mix of competing cloud…

This article is condensed and originally appeared on MSP Insights.  As communication service providers (CSPs) pivot their traditional focus and decide where to compete and where to consolidate their offerings…

This article originally appeared on VMblog. In 2018, we saw an increasing number of end-user organizations engage in digital transformation initiatives to improve internal collaboration, as well as deliver new…

CPaaS (Communications Platform-as-a-Service) has rapidly emerged in the last few years to provide application developers with easy access to the specific communications features they need, without having to make a…