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Articles 5 Considerations for a Smooth CCaaS Migration January 17, 2019

For businesses that rely on contact centers to field customer inquiries and manage customer service issues, any disruption in network connectivity can lead to a loss of business and damaged…

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Articles Selecting the Right Communications Partner January 15, 2019

CPaaS (Communications Platform-as-a-Service) has rapidly emerged in the last few years to provide application developers with easy access to the specific communications features they need, without having to make a…

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Articles The Power of Telecom APIs and Cloud Communications January 9, 2019

Cloud computing continues to deliver significant benefits to enterprises across a variety of business processes and activities. In particular, cloud communication services have become an integral part of the digital…

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Articles Four important considerations when selecting a SIP tr... October 9, 2018

The adoption of cloud communications is growing at a significant clip – according to Eastern Management Group that trend will only continue. The analyst firm predicts that the SIP trunking…

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Articles Is Your Voice Network Ready for the Growth of Virtual... September 12, 2018

As consumers, most of us are familiar with virtual assistants like Amazon’s Alexa and the Google Assistant to help us track down information, make calls and order groceries using just…

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Developers TLS support for Flowroute SIP Signaling September 11, 2018

TLS support for Flowroute SIP Signaling Transport Layer Security (TLS) is used to encrypt the SIP signal. With Flowroute’s support of TLS, communications from your system(s) to our edge proxies…

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Articles A Guide for Selecting a SIP Trunking Providers April 18, 2018

SIP Trunking is a form of telephony that is gaining real traction in the business world. A SIP trunk connects your premise-based telephony directly to the Public Telephone Network (PSTN)…

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Articles 2018 Will Be the Year of the Software-Centric Carrier February 9, 2018

2017 brought many valuable lessons for IP-based communication providers, but I would argue one of the most important takeaways was that voice and messaging services are increasingly becoming a must-have…

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Articles Is it time to move from PRI to SIP? January 8, 2018

There is no denying that the world is moving to IP, and SIP has become the de facto communications solution of choice for business connections. According to Technavio’s analysts, the…

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Tips & Resources Multi–carrier redundancy from a single Sip trunking... August 9, 2017

Flowroute is a unique entity in the UC solar system. Flowroute is a carrier and a software company, at the same time. That interesting mix places them at a most…

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