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Tips & Resources The difference between on-prem and hosted PBXs March 27, 2015

When upgrading your business phone system, you have a number of important decisions to make that will have significant impact on the success of your transition. The first choice you…

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Tips & Resources 3CX 12.5 Review: Setup, functionality, and operation February 19, 2015

3CX Phone System is a popular Windows-based PBX that many Flowroute customers, particularly small and medium-sized growing enterprises, use to manage their voice calls. We’ve always supported a large number…

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Tips & Resources SIP is as secure as you make it July 23, 2014

I am going to say one thing about the negative perceptions surrounding security of SIP trunking: Security is in your hands.

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Tips & Resources SIP registration vs Host-based routing: Which side wi... July 9, 2014

When a call comes in to your SIP trunking account, your provider needs to know where to send it. Depending on the call routing methods your provider offers, you may…

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Articles Use SIP to manage your marketing campaigns January 17, 2014

Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…

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Articles Hosted PBX failpoints to avoid at all costs December 17, 2013

I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”

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Articles Everything you need to know about your VoIP system be... December 11, 2013

Whether you’re installing a system or having one installed for you, if you don’t plan out your VoIP system features beforehand, you run the risk of creating an ongoing monster…

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Articles Trace your VoIP costs down to the user in seconds November 25, 2013

Let’s talk about those pesky little so and sos that are always eating away at your profitability, costs. Better yet, let’s talk about an easy change that can help make…

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Tips & Resources Hosted VoIP vs Custom VoIP July 25, 2013

We’ve all heard the terms hosted VoIP, and managed VoIP. But definitions seem [tippy title=”varied”] Hosted VoIP is really any service hosted off premises such a cloud based PBX service…

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Articles What is SIP Trunking? A Mystery Exposed June 5, 2013

You’ve been tasked with the responsibility of upgrading your business’s communication suite. Your first instinct is to google your options, and by doing so you’ve opened a giant nest of…

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