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Combat IT Silos with Cloud-based Telecom Solutions November 29, 2021

This article is condensed and originally appeared on TechDecisions. Hybrid work continues to grow in popularity, which means businesses need to rethink and restructure their technology stacks to best support…

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Eliminate Information Silos with Hosted Telecom November 16, 2021

This article is condensed and originally appeared on Credit Union Business Magazine. According to research, 48% of organizations say their greatest hurdle in the marathon race to better collaboration is ineffective communication…

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The Evolution of Cloud PBX August 2, 2021

Modern telecom is easy to take for granted in our era of fast-paced communication. Today, calling capabilities are more seamless, scalable and flexible than ever before. But that wasn’t always…

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Take Control of Telecom by Being Your Own Carrier December 15, 2020

This article is condensed and originally appeared on CloudTweaks.com. Being Your Own Carrier Departments and organizations of all sizes and across all industries are transitioning away from traditional hardware IT…

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Extend your legacy phone system investment with SIP t... May 30, 2020

Before diving into how a SIP trunk works let’s explore how a traditional phone call works. Imagine you’re making a call on a landline phone. You dial the number you…

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The difference between on-prem and hosted PBXs March 27, 2015

When upgrading your business phone system, you have a number of important decisions to make that will have significant impact on the success of your transition. The first choice you…

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3CX 12.5 Review: Setup, functionality, and operation February 19, 2015

3CX Phone System is a popular Windows-based PBX that many Flowroute customers, particularly small and medium-sized growing enterprises, use to manage their voice calls. We’ve always supported a large number…

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SIP is as secure as you make it July 23, 2014

I am going to say one thing about the negative perceptions surrounding security of SIP trunking: Security is in your hands.

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SIP registration vs Host-based routing: Which side wi... July 9, 2014

When a call comes in to your SIP trunking account, your provider needs to know where to send it. Depending on the call routing methods your provider offers, you may…

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Use SIP to manage your marketing campaigns January 17, 2014

Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…

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Hosted PBX failpoints to avoid at all costs December 17, 2013

I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”

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Everything you need to know about your VoIP system be... December 11, 2013

Whether you’re installing a system or having one installed for you, if you don’t plan out your VoIP system features beforehand, you run the risk of creating an ongoing monster…

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