This article is condensed and originally appeared on TechDecisions. Hybrid work continues to grow in popularity, which means businesses need to rethink and restructure their technology stacks to best support…
This article is condensed and originally appeared on Credit Union Business Magazine. According to research, 48% of organizations say their greatest hurdle in the marathon race to better collaboration is ineffective communication…
Modern telecom is easy to take for granted in our era of fast-paced communication. Today, calling capabilities are more seamless, scalable and flexible than ever before. But that wasn’t always…
This article is condensed and originally appeared on CloudTweaks.com. Being Your Own Carrier Departments and organizations of all sizes and across all industries are transitioning away from traditional hardware IT…
Before diving into how a SIP trunk works let’s explore how a traditional phone call works. Imagine you’re making a call on a landline phone. You dial the number you…
When upgrading your business phone system, you have a number of important decisions to make that will have significant impact on the success of your transition. The first choice you…
3CX Phone System is a popular Windows-based PBX that many Flowroute customers, particularly small and medium-sized growing enterprises, use to manage their voice calls. We’ve always supported a large number…
I am going to say one thing about the negative perceptions surrounding security of SIP trunking: Security is in your hands.
When a call comes in to your SIP trunking account, your provider needs to know where to send it. Depending on the call routing methods your provider offers, you may…
Have you ever been frustrated like this? You want to know if the nearest location of your favorite coffee/donut shop is open for the next hour, so you search the…
I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”
Whether you’re installing a system or having one installed for you, if you don’t plan out your VoIP system features beforehand, you run the risk of creating an ongoing monster…
