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Articles How SIP makes phone calls happen May 31, 2020

Every phone call consists of two components, signaling and media. Signaling does the work of establishing, maintaining, and tearing down the call. Media is the actual call audio. On a…

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Articles Extend your legacy phone system investment with SIP t... May 30, 2020

Before diving into how a SIP trunk works let’s explore how a traditional phone call works. Imagine you’re making a call on a landline phone. You dial the number you…

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Articles The Basics of Getting Started with SIP Trunking May 29, 2020

Session Initiation Protocol or SIP trunking is a telephone service delivered most commonly via the internet. SIP trunks are provided by internet telephony service providers (ITSP) instead of the traditional…

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Articles Benefits of Modern SIP Trunking May 14, 2020

SIP trunking is not a new business solution or even a new technology; however, it continues to grow in popularity for enterprises and communication services providers (CSPs) looking to cut…

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Articles Moving Enterprise Comms to the Cloud? Why Some Organi... September 30, 2019

While many enterprises are already leveraging fully cloud-based communication offerings, others are moving at a different pace and embracing a hybrid approach to cloud-based telecom deployment. A hybrid deployment approach,…

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Articles Flowroute Rated Number One SIP Trunk Provider for 201... August 28, 2019

Eastern Management Group (EMG) has ranked Flowroute as top-rated SIP Trunking Provider for 2019 in Customer Satisfaction! EMG surveyed more than 3,000 IT managers, and asked them to evaluate 29…

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Articles 5 Considerations for a Smooth CCaaS Migration January 17, 2019

For businesses that rely on contact centers to field customer inquiries and manage customer service issues, any disruption in network connectivity can lead to a loss of business and damaged…

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Articles Selecting the Right Communications Partner January 15, 2019

CPaaS (Communications Platform-as-a-Service) has rapidly emerged in the last few years to provide application developers with easy access to the specific communications features they need, without having to make a…

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Articles The Power of Telecom APIs and Cloud Communications January 9, 2019

Cloud computing continues to deliver significant benefits to enterprises across a variety of business processes and activities. In particular, cloud communication services have become an integral part of the digital…

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Articles Cloud – The Foundation for Digital Transformati... December 3, 2018

In today’s global economy, where the rate of technology change continues to accelerate, it is either disrupt or risk being disrupted. Existing vendors and new entrants, leveraging technologies that didn’t…

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