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Articles Improving Customer Experience Using APIs April 23, 2020

Web APIs have been in use for the past 20 years. The growth of API use has allowed companies to focus on what they are really good at, their core…

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Articles Porting 101: Flowroute Brings Clarity to the Black Ar... February 27, 2020

When the telephone industry was deregulated nearly 20 years ago, new service providers began popping up everywhere. Consumers had the freedom to choose their communication service provider (CSP) as well…

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Articles Best practices for a better porting experience February 25, 2020

The phone number porting process can be one of the most trying experiences in the telecommunications industry. However, Flowroute has a very experienced and dedicated porting team that solely focuses…

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Articles The Number Porting Process February 25, 2020

There are many variables in the number porting process when porting phone numbers from one carrier to another. The more typical port orders can go from accepted to completed in…

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Articles Porting Challenges With International Numbers February 25, 2020

Porting numbers when you switch carriers within the United States isn’t always a walk in the park. However, international number porting can add several more layers of complexity to the…

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Articles Porting is not one size fits all February 25, 2020

Unfortunately, not all numbers are portable. Most carrier’s coverage area is always changing. Something that’s not portable currently might be portable later. For example, when the FCC broke up the…

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Articles Day in the Life of the Flowroute Customer Success Tea... October 24, 2019

A typical day in the life of the Flowroute Customer Success Team starts and ends with a dedicated focus and commitment to getting to the bottom of every customer issue….

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Articles The Flowroute Customer Success Team Difference October 24, 2019

The Flowroute Customer Success Team, which is composed solely of Customer Support Engineers, works closely with customers to resolve any issues that may come up. The team’s ‘can do’ attitude,…

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Articles Checklist for Evaluating API Providers May 9, 2019

This article originally appeared on UC Today.  Despite the benefits APIs offer, selecting the right cloud-communications provider isn’t always simple. In fact, there is a growing mix of competing cloud…

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Articles Simpler and more transparent porting September 15, 2016

Why these updates? Flowroute has embarked on a journey to dramatically transform the number porting experience for our customers. We know that the porting process is integral to your customer…

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