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Articles Getting to Know Flowroute APIs February 5, 2021

Customization is the key to getting the most out of your telephony resources. Through Application Programming Interfaces (APIs), businesses can tweak and tailor telephony offerings in order to better meet…

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Articles Tips for Communication Service Providers to Mitigate ... January 20, 2021

This article is condensed and originally appeared on Beta News.com. Telecom companies have become integral in our hyper-connected modern world. In the past, most telco revenue was generated from voice…

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Articles Reflecting on 2020 and the Cloud Telecom Trends Predi... December 11, 2020

The past year has proven to be different than anyone could have anticipated with the onset of the novel coronavirus and the resulting impacts that have continued to influence industries…

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Articles STIR/SHAKEN 101 February 5, 2020

It seems as though nearly every person with a phone has experienced an increase in robocalling in recent years. In 2019, 58.5 billion robocalls were placed nationwide, equaling approximately 178.3…

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Articles The Emergence of Artificial Intelligence in Enterpris... February 3, 2020

Artificial intelligence (AI) is dominating conversations in the tech industry, with researchers suggesting that by 2025, the AI market will be valued at $169 billion. Implementing AI-enabled technologies in business…

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Articles Powering Contact Centers with International Numbers January 22, 2020

In today’s competitive business ecosystem, it has become increasingly imperative for cloud-based communication service providers (CSPs) to provide customers, vendors and key stakeholders with seamless communication tools. Customers expect quick…

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Articles How MSPs/VARs can help companies take advantage of th... January 6, 2020

As new technologies arise and continue to transform business operations, many companies are choosing to outsource their IT departments to leverage experts that can help the company take advantage of…

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Articles How Telecom APIs Facilitate Business Evolution December 10, 2019

The global telecom API market has grown significantly over the past several years and is predicted to continue to grow as more communication service providers (CSPs) look to automate and…

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Articles Flowroute Making Enhancements to Network Performance ... December 1, 2019

Flowroute launched its new Edge strategy in 2018. This campaign introduced more modern Points of Presence (PoPs) across international and domestic locations. The upgrade allowed for a significantly improved network…

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Articles Leveraging Telecom APIs to Bring Your Omnichannel Cus... November 8, 2019

Investing in omnichannel customer communication strategies is becoming a higher priority for business decision makers looking to deliver increased ROI on their customer service IT investments. A report by Aberdeen…

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