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Articles Simplification through Automation May 12, 2017

The name of the game in automation is APIs. The Telecom API market alone is expected to grow from $93 billion in 2016 to over $231 billion by 2021. North…

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Articles Taking Communications to the Cloud March 9, 2017

The shift of communications technology from premises-based systems to cloud services is gaining momentum. Because the shift to cloud is further along in other software categories (e.g., storage, email, analytics,…

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Articles Hosted PBX failpoints to avoid at all costs December 17, 2013

I know what you’re thinking. “Features. It’s features right? If I don’t pick the right features for my hosted PBX, oh my gosh, I’ll be a huge failure.”

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Tips & Resources Hosted VoIP vs Custom VoIP July 25, 2013

We’ve all heard the terms hosted VoIP, and managed VoIP. But definitions seem [tippy title=”varied”] Hosted VoIP is really any service hosted off premises such a cloud based PBX service…

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