
This article is condensed and originally appeared on The Fast Mode. Distributed workforce. Hybrid collaboration tools. Flexible work models. These phrases are increasingly being used to describe the state of…

Modern telecom is easy to take for granted in our era of fast-paced communication. Today, calling capabilities are more seamless, scalable and flexible than ever before. But that wasn’t always…

As the business world continues to embrace remote operations, companies are reconsidering how to power their telecom to best support a restructured workforce. The current business ecosystem is ushering in…

At Flowroute, we prioritize being able to deliver superior call quality and reliability at a fraction of the cost. How do we do it? Direct Media Delivery (DMD). This approach…

Eastern Management Group (EMG) has ranked Flowroute as top-rated SIP Trunking Provider for 2020 in Customer Satisfaction! EMG surveyed more than 4,000 IT managers and asked them to evaluate 29…

With a plethora of IT and enterprise collaboration options available, it can be challenging to know what tools will help you enhance your communications offerings. As you continue to explore…

There is clear trend in that businesses are moving away from primary rate interface (PRI) and towards internet protocol, which includes leveraging session initiation protocol (SIP) trunking as a key…

As SIP trunking becomes an ever more popular choice for businesses that are transitioning to cloud-based communications tools, it’s important to understand your options for routing inbound calls based on…

Communications options are more robust than ever before. Voice-over-IP (VoIP) systems have revolutionized the way large enterprises and smaller businesses communicate by enabling the integration of more communication options than…

In the age of legacy telecom, phone service was a relatively simple concept. After securing a phone number from a leading service provider, you were then able to place and…

Although industry naysayers claimed voice was dead, phone calls remain an integral part of enterprise and end user communication strategies. And while the platforms we use to communicate have evolved…

In a professional environment that relies heavily on calls instead of in-person meetings, it’s critical that audio quality and connection remain strong. Unreliable audio is frustrating and can put a…