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Articles Making the Move from PRI to SIP Trunking? September 21, 2020

There is clear trend in that businesses are moving away from primary rate interface (PRI) and towards internet protocol, which includes leveraging session initiation protocol (SIP) trunking as a key…

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Articles Choosing Between SIP Registration and Host-Based Rout... September 14, 2020

As SIP trunking becomes an ever more popular choice for businesses that are transitioning to cloud-based communications tools, it’s important to understand your options for routing inbound calls based on…

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Articles How to Troubleshoot VoIP Calls Via SIP August 3, 2020

Communications options are more robust than ever before. Voice-over-IP (VoIP) systems have revolutionized the way large enterprises and smaller businesses communicate by enabling the integration of more communication options than…

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Articles Phone Configuration: Understanding VoIP Origination a... July 30, 2020

In the age of legacy telecom, phone service was a relatively simple concept. After securing a phone number from a leading service provider, you were then able to place and…

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Articles SIP-Powered Phone Calls Explained July 28, 2020

Although industry naysayers claimed voice was dead, phone calls remain an integral part of enterprise and end user communication strategies. And while the platforms we use to communicate have evolved…

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Articles Preventing One-Way Audio July 23, 2020

In a professional environment that relies heavily on calls instead of in-person meetings, it’s critical that audio quality and connection remain strong. Unreliable audio is frustrating and can put a…

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Articles 4 SIP Trunking Vendors Enterprises Prefer and Why June 25, 2020

This article is condensed and originally appeared in No Jitter. In a new Eastern Management Group customer study, all large enterprise customers surveyed would recommend these SIP providers to a…

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Articles How SIP makes phone calls happen May 31, 2020

Every phone call consists of two components, signaling and media. Signaling does the work of establishing, maintaining, and tearing down the call. Media is the actual call audio. On a…

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Articles Extend your legacy phone system investment with SIP t... May 30, 2020

Before diving into how a SIP trunk works let’s explore how a traditional phone call works. Imagine you’re making a call on a landline phone. You dial the number you…

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Articles The Basics of Getting Started with SIP Trunking May 29, 2020

Session Initiation Protocol or SIP trunking is a telephone service delivered most commonly via the internet. SIP trunks are provided by internet telephony service providers (ITSP) instead of the traditional…

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