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Articles E911 in the Hybrid Workforce September 7, 2021

As enterprises solidify their hybrid workplace strategies, they also must consider employee preferences for flexibility and the physical environment they create for their teams. According to Edelman’s 2021 Work Trend Index…

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Developers Scale Voice Services with Flowroute’s Expansive Num... June 5, 2021

In recent years, we’ve seen an especially high rate of video calling. This medium is an effective way for employees to collaborate in real-time and stay connected regardless of their…

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Articles Podcast: Flowroute APIs help resellers offer unique e... September 16, 2020

For the link to the podcast recording, please visit Cloud Communications Alliance as well as Telecom Reseller. According to Flowroute Business Development Manager Evan Griffiths, APIs offer a path for…

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Articles Review: Telecom API Market Report August 17, 2020

Late last year, Mind Commerce released a report about the current state and future of the telecom API market. APIs are a well-known software function within the IT software development…

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Articles Flowroute Messaging API Overview April 24, 2020

The Flowroute Messaging API allows you to give your apps SMS & MMS capabilities. You can unify calling and messaging on a single phone number through one provider with a…

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Articles The Flowroute Numbers API Overview April 23, 2020

The Flowroute Numbers API lets businesses automate purchasing and configuration of phone numbers in the cloud. Using the Flowroute Numbers API, you can acquire phone numbers, configure routes to dynamically route…

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Articles Improving Customer Experience Using APIs April 23, 2020

Web APIs have been in use for the past 20 years. The growth of API use has allowed companies to focus on what they are really good at, their core…

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Articles The Flowroute API Overview April 23, 2020

Flowroute APIs provide developers with direct access and control over telephony resources such as phone numbers, inbound and outbound calling, SMS, MMS and advanced signaling data through REST APIs. Flowroute…

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Articles A Look Inside Flowroute’s API Library March 23, 2020

Telecom APIs are proving vital in the business world as companies become more reliant on cloud-based services and real-time data. These APIs provide a clear, defined way for systems to…

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Articles How Telecom APIs Facilitate Business Evolution December 10, 2019

The global telecom API market has grown significantly over the past several years and is predicted to continue to grow as more communication service providers (CSPs) look to automate and…

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Articles Leveraging Telecom APIs to Bring Your Omnichannel Cus... November 8, 2019

Investing in omnichannel customer communication strategies is becoming a higher priority for business decision makers looking to deliver increased ROI on their customer service IT investments. A report by Aberdeen…

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Articles New Flowroute WebRTC to VoIP Customer Beta Program August 5, 2019

To kick off the ClueCon developer conference in downtown Chicago, we launched WebRTC to VoIP via beta opt-in, enabling our customers to receive calls from web users with existing VoIP…

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