
For the link to the podcast recording, please visit Cloud Communications Alliance as well as Telecom Reseller. According to Flowroute Business Development Manager Evan Griffiths, APIs offer a path for…

This article is condensed and originally appeared in UC Today. The shift in the way the world does business has led to huge demand for delivery and drive-up services, providing…

Whenever market changes occur, businesses pay special mind to their investments and expenses to maintain operations as efficiently as possible. Customer demand plays a major role in determining a company’s…

This article is condensed and originally appeared in VMblog. In recent months, we’ve seen a spike in the global demand for delivery and drive-up services due to the number of consumers staying…

Delivering superior customer service is nonnegotiable in today’s climate. As end user’s communication preferences change, enterprises must also change the way they interact with their customers. Right now, companies around…

By Moshe Beauford, UC Today This article is condensed and originally appeared in UC Today. According to experts, ‘the Edge’ is where business comms should be. Allowing customers to directly call or…