Each November, we’re reminded of the global efforts to protect against telecom fraud during International Fraud Awareness Week. As a refresher, telecom fraud includes any activity designed to abuse and…
Call Center fraud can have drastic impacts on the business the call center supports, as well as the customers who engage with the call center and share their data. Additionally,…
When workplaces across the country shut down and employees started working remotely during the pandemic, leaders faced an increase in cyber and physical threats to their business. One CNBC survey…
It seems as though nearly every person with a phone has experienced an increase in robocalling in recent years. In 2019, 58.5 billion robocalls were placed nationwide, equaling approximately 178.3…
Our award-winning customer success team works with our partners and customers every day to prevent telecom fraud. We are also active members of key industry and regulatory organizations that are…
Intrado has a world class Fraud Prevention and Detection Team that supports all of the lines of business, including Flowroute. This team operates 24/7/365, is distributed across the world, and…
Here at Flowroute, we believe that you can never place too much of an emphasis on fraud prevention. Even for experts, an annual check in to ensure your fraud controls…
Trying to protect your business from toll-fraud by yourself is a futile exercise. You can follow admin best practices with passwords and network security, but if your carrier isn’t fighting…
SIP trunking is more than cost-cutting communications technology, it is a strategic business tool bearing significant organizational benefits, including enhanced productivity, improved unification/interop, and customizable fraud control. A poll conducted…
This week one of our customers called in to cancel his account because he’d just read the New York Times article, “Phone Hackers Dial and Redial to Steal Billions” outlining…
Bad people want access to your VoIP account. And if they get it, they can crank your phone bill up into the hundreds of thousands of dollars range in no…
Not all pirates sail the seas. In fact, most surf the web, looking for network vulnerabilities that grant them access to information or VoIP credentials they can use or sell…
