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Articles New Flowroute WebRTC to VoIP Customer Beta Program August 5, 2019

To kick off the ClueCon developer conference in downtown Chicago, Aug. 5-8, which Flowroute is sponsoring, we launched WebRTC to VoIP via beta opt-in, enabling our customers to receive calls…

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Articles The Convergence of APIs & Telecom January 20, 2017

The API movement is making the integration of calling and messaging capabilities easier than ever. The Future of Telecom A new wave of telecom providers are eliminating the barriers to accessing…

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Articles Less money, more problems? June 3, 2016

For the sake of simplicity, some companies are choosing not to manage conference calling on their Private Branch Exchange (PBX). Instead, they’re outsourcing that functionality to conference calling services. There…

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Events What happened at ClueCon 2015 August 12, 2015

This past week Flowroute attended ClueCon 2015 an annual conference created for developers, by developers who focus on creating innovative voice and messaging apps & services. Flowroute has long been…

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Articles How WebRTC is saving contact centers and building loy... January 23, 2015

We’ve all had terrible experiences calling in for customer service. And we know the damage they can do to customer relationships. A study by Accenture said 51% of customers who…

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Articles SIP trunking webinar: Weapon of mass connection August 14, 2014

The foundation of converged communications is flexible IP connectivity between all endpoints. Most organizations aren’t ready, and one important weakness is a reliance on dated telephony carrier technology. Find out…

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Articles Conference Calling: How to keep calls productive July 10, 2014

We’re all doing business all over the place. Clients are all over the globe. Remote and home offices create a dispersed workforce. For that reason, conference calls are a daily…

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Articles Future-proofing business communications July 3, 2014

The way we communicate tomorrow won’t be very different than today. Until telepathy makes its way into the global DNA pool, we’ll keep talking to each other through a variety…

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Tips & Resources WebRTC your FreeSWITCH May 20, 2014

We harp on about Unified Communications quite a bit. One of the new up-and-coming technologies regarding UC is WebRTC. WebRTC can put click-to-call capabilities within reach of web developers without…

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Articles Building Call Centers in the Cloud March 10, 2014

A few weeks ago, when I told you all about innovating your phone system with telecom apps, I mentioned Calltacular as a business built using Plivo. Well, Calltacular saw the…

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