This article is condensed and originally appeared on CloudTweaks. Connecting IT Silos Customer experience (CX) is a top priority for businesses across industries. The interactions and experiences customers have with…
The past year has proven to be different than anyone could have anticipated with the onset of the novel coronavirus and the resulting impacts that have continued to influence industries…
In 2019, businesses and communication service providers (CSPs) continued to evolve their offerings and deliver value to their customers by integrating cloud-based communication capabilities into their product suites. As we…
This article is condensed and originally appeared on MSP Insights The sharing economy model continues to flourish. Uber, Lyft and Airbnb have become extremely popular, disrupting their respective industries, and…
