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Articles Unlocking Communications Potential with Telecom APIs May 7, 2021

This article is condensed and originally appeared on The Fastmode Website. Though the economy has started to show some signs of recovery, the business world is still grappling with the…

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Articles Avoid Customer, CSP Separations and Boost Customer Lo... February 12, 2021

This article is condensed and originally appeared on the VMBlog Website. The cloud-based telecom provider market is brimming with competition. New technologies continue to emerge that are simplifying and streamlining…

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Articles Understanding Why Customers Separate from CSPs February 10, 2021

This article is condensed and originally appeared on the UC Today website. Customer needs are evolving. Many customers are prioritizing enhanced communications, speed and transparency with services. In response, the…

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Articles What’s in Store for Cloud-based Telecoms in 2021? February 3, 2021

This article is condensed and originally appeared on The Fast Mode website. In 2020, many companies were forced to rethink their current processes. Numerous businesses have had to move away…

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Articles Toll-Free SMS or Short Code? Understanding Which Solu... October 3, 2019

Understanding and prioritizing customer preferences is critical when a business is establishing its messaging plan. For example, customers appreciate having the flexibility and control to determine the method of communication…

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Articles New Flowroute WebRTC to VoIP Customer Beta Program August 5, 2019

To kick off the ClueCon developer conference in downtown Chicago, we launched WebRTC to VoIP via beta opt-in, enabling our customers to receive calls from web users with existing VoIP…

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Articles 5 Considerations for a Smooth CCaaS Migration January 17, 2019

For businesses that rely on contact centers to field customer inquiries and manage customer service issues, any disruption in network connectivity can lead to a loss of business and damaged…

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Developers Flowroute Sponsors Cluecon 2018 July 24, 2018

ClueCon 2018 has officially kicked off. Once again, we’re super excited to be amongst our FreeSWITCH people in Chicago. For those of you who have not discovered Cluecon yet, it…

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Articles E911 and CNAM available in Numbers v2 July 18, 2018

We’re excited to let you know that our Numbers API now includes the ability to configure and manage E911 and CNAM (Caller ID Name). The new features enable communication service…

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Developers What happens at TADHack, does not stay at TADHack March 20, 2018

For the third year in a row, Flowroute was a co-sponsor of TADHack-mini at Valencia College in Orlando, where developers focused on how to integrate Telecom APIs into their projects…

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Developers Flowroute Numbers v2 API is now available January 25, 2018

A new wave of software-centric carriers are eliminating the barriers to accessing telephony resources through the development of communications APIs & SDKs. These providers are transforming the industry by giving…

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Articles 5 Signs You’re Outgrowing Your Communications P... June 2, 2017

Congrats!! You are running a rapidly growing business. That takes hard work, determination, and reliable partners. Unfortunately, some of the needs you have as you scale are different than the…

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