This article is condensed and originally appeared on The Fastmode Website. Though the economy has started to show some signs of recovery, the business world is still grappling with the…
This article is condensed and originally appeared on the VMBlog Website. The cloud-based telecom provider market is brimming with competition. New technologies continue to emerge that are simplifying and streamlining…
This article is condensed and originally appeared on the UC Today website. Customer needs are evolving. Many customers are prioritizing enhanced communications, speed and transparency with services. In response, the…
This article is condensed and originally appeared on The Fast Mode website. In 2020, many companies were forced to rethink their current processes. Numerous businesses have had to move away…
Understanding and prioritizing customer preferences is critical when a business is establishing its messaging plan. For example, customers appreciate having the flexibility and control to determine the method of communication…
For businesses that rely on contact centers to field customer inquiries and manage customer service issues, any disruption in network connectivity can lead to a loss of business and damaged…
We’re excited to let you know that our Numbers API now includes the ability to configure and manage E911 and CNAM (Caller ID Name). The new features enable communication service…
A new wave of software-centric carriers are eliminating the barriers to accessing telephony resources through the development of communications APIs & SDKs. These providers are transforming the industry by giving…
Congrats!! You are running a rapidly growing business. That takes hard work, determination, and reliable partners. Unfortunately, some of the needs you have as you scale are different than the…
It’s a well-known fact that communications as we know it is evolving from on-premise to the cloud for customized, cross-channel experiences. The expectation for businesses to provide convenient ways for…
Mobile phone users have their devices within reach an average of 14 hours a day, making text messaging the most immediate way to communicate. The rise of free messaging applications…
The following describes how messages are transmitted using Flowroute and received at your callback URL. Flowroute transmits messages to your phone number using HTTP to a callback URL you specify….
