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Articles Toll-Free SMS or Short Code? Understanding Which Solu... October 3, 2019

Understanding and prioritizing customer preferences is critical when a business is establishing its messaging plan. For example, customers appreciate having the flexibility and control to determine the method of communication…

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Articles New Flowroute WebRTC to VoIP Customer Beta Program August 5, 2019

To kick off the ClueCon developer conference in downtown Chicago, we launched WebRTC to VoIP via beta opt-in, enabling our customers to receive calls from web users with existing VoIP…

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Articles 5 Considerations for a Smooth CCaaS Migration January 17, 2019

For businesses that rely on contact centers to field customer inquiries and manage customer service issues, any disruption in network connectivity can lead to a loss of business and damaged…

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Developers Flowroute Sponsors Cluecon 2018 July 24, 2018

ClueCon 2018 has officially kicked off. Once again, we’re super excited to be amongst our FreeSWITCH people in Chicago. For those of you who have not discovered Cluecon yet, it…

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Articles E911 and CNAM available in Numbers v2 July 18, 2018

We’re excited to let you know that our Numbers API now includes the ability to configure and manage E911 and CNAM (Caller ID Name). The new features enable communication service…

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Developers What happens at TADHack, does not stay at TADHack March 20, 2018

For the third year in a row, Flowroute was a co-sponsor of TADHack-mini at Valencia College in Orlando, where developers focused on how to integrate Telecom APIs into their projects…

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Developers Flowroute Numbers v2 API is now available January 25, 2018

A new wave of software-centric carriers are eliminating the barriers to accessing telephony resources through the development of communications APIs & SDKs. These providers are transforming the industry by giving…

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Articles 5 Signs You’re Outgrowing Your Communications P... June 2, 2017

Congrats!! You are running a rapidly growing business. That takes hard work, determination, and reliable partners. Unfortunately, some of the needs you have as you scale are different than the…

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Articles Six Tips for Integrating real-time communications in ... November 18, 2016

It’s a well-known fact that communications as we know it is evolving from on-premise to the cloud for customized, cross-channel experiences. The expectation for businesses to provide convenient ways for…

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Articles GeekWire Summit 2016 October 12, 2016

The Flowroute Team had a blast at GeekWire Summit last week, an event that attracted over 800 of Seattle’s top innovators, entrepreneurs and technology leaders to the Seattle Sheraton. Our…

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