In a world where the majority of individuals keep their phones within arm’s reach, getting in touch with customers is easier than ever. With a variety of ways to contact…
CSPs often receive tens of thousands of port orders, which requires them to purchase phone numbers in bulk and then look up new rates for those phone numbers. This time-consuming…
The benefits of embedding real time communications features into business and consumer applications are becoming increasingly widespread. People prefer the ease of click-to-call from within a web experience, social media…
Enterprises in various industries are realizing the significant benefits that incorporating messaging functionality into their customer engagement strategies can have on improving user experience and increasing overall ROI on IT…
Even in today’s technology-driven age, there remains a disconnect between how individuals communicate with each other and how businesses connect with their customers. The difference is text messaging and it’s…
For the third year in a row, Flowroute was a co-sponsor of TADHack-mini at Valencia College in Orlando, where developers focused on how to integrate Telecom APIs into their projects…
With the MMS launch today, we thought it would be fun to spin up a contest to put out messaging API and your creativity to the test. We will be…
Most businesses are still overly dependent on email even though, at best, they only see a 20 percent open rate – which in all likelihood means that their email wasn’t…
While businesses have adopted social media to communicate with their customers, many companies are only now starting to experiment with the value of text messaging as a convenient and easy…
With nearly two-thirds of Americans owning a smartphone, it’s no surprise that SMS has become one of the most preferred communication methods among businesses for interacting with their customers. A mix of…
