This article is condensed and originally appeared on Credit Union Business Magazine. According to research, 48% of organizations say their greatest hurdle in the marathon race to better collaboration is ineffective communication…
This article is condensed and originally appeared on Telecom Ramblings. Hybrid work has become the new norm for many businesses after taking center stage in 2020. Now, 74% of companies say they…
This article is condensed and originally appeared on CloudTweaks. Connecting IT Silos Customer experience (CX) is a top priority for businesses across industries. The interactions and experiences customers have with…
This article is condensed and originally appeared on The Fast Mode. Distributed workforce. Hybrid collaboration tools. Flexible work models. These phrases are increasingly being used to describe the state of…
This article is condensed and originally appeared on the The New Stack. As enterprise communication continues to evolve, businesses are constantly searching for new technologies like cloud-based tools to improve…
This article is condensed and originally appeared on MSP Insights. If we’ve learned anything in the last year related to business communication strategies, it’s that the services and tools that…
This article is condensed and originally appeared on the Network Computing Website. Businesses are actively using Telecom APIs to support their distributed workforces, boost customer service and retention, and enable…
This article is condensed and originally appeared on the AIThority Website. With the long road of economic recovery ahead, businesses face substantial challenges to getting back on track. In the…
This article is condensed and originally appeared on the Telecom Ramblings Website In today’s world, there are myriad challenges and hurdles that business leaders must overcome, especially as the economy…
Customization is the key to getting the most out of your telephony resources. Through Application Programming Interfaces (APIs), businesses can tweak and tailor telephony offerings in order to better meet…
In 2020, companies around the world had to rethink their operational processes and expand their library of cloud-based tools to support a sudden spike in remote and hybrid workers. Despite…
For the link to the podcast recording, please visit Cloud Communications Alliance as well as Telecom Reseller. According to Flowroute Business Development Manager Evan Griffiths, APIs offer a path for…
