fraud detection


Using advanced signaling to detect call center fraud August 27, 2015

According to Pindrop Security, one in every 2,500 calls is a fraud attempt. Call center fraud is on the rise, especially with the increased use of IP-telephony, making it cheap…

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Carrier-level Toll-fraud Security May 29, 2015

Trying to protect your business from toll-fraud by yourself is a futile exercise. You can follow admin best practices with passwords and network security, but if your carrier isn’t fighting…

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C-level SIP trunking benefits February 3, 2015

SIP trunking is more than cost-cutting communications technology, it is a strategic business tool bearing significant organizational benefits, including enhanced productivity, improved unification/interop, and customizable fraud control. A poll conducted…

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VoIP Security: What the New York Times got wrong October 24, 2014

This week one of our customers called in to cancel his account because he’d just read the New York Times article, “Phone Hackers Dial and Redial to Steal Billions” outlining…

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5 Essential VoIP Account Fraud Controls May 21, 2014

Not all pirates sail the seas. In fact, most surf the web, looking for network vulnerabilities that grant them access to information or VoIP credentials they can use or sell…

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Keep passwords from destroying your business March 25, 2014

A handful of characters is all that stands between your data and a long line of cyber criminals anxious to infiltrate your systems, disrupt your business, and steal your precious…

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