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Articles APIs Can Help Bring Omni-Channel to ‘the Edge’ March 17, 2020

This article is condensed and originally appeared in UC Today. According to experts, ‘the Edge’ is where business comms should be. Allowing customers to directly call or text a business when…

Articles Flowroute 2020 Predictions: How businesses can levera... January 20, 2020

This article is condensed and originally appeared in VMBlog.com. Investing in omnichannel customer communication strategies is becoming a promising approach for business decision makers wanting to deliver increased ROI on…