This article is condensed and originally appeared on the Telecom Reseller Website. The onset of a new year can bring the potential for new opportunities and new challenges. In 2021, communication…
This article is condensed and originally appeared on the ITProPortal Website. Knowing the factors that contribute to customer separations can help CSPs revamp customer loyalty efforts. As many businesses have…
This article is condensed and originally appeared on the VMBlog Website. The cloud-based telecom provider market is brimming with competition. New technologies continue to emerge that are simplifying and streamlining…
This article is condensed and originally appeared on the UC Today website. Customer needs are evolving. Many customers are prioritizing enhanced communications, speed and transparency with services. In response, the…
In 2020, companies around the world had to rethink their operational processes and expand their library of cloud-based tools to support a sudden spike in remote and hybrid workers. Despite…
This article is condensed and originally appeared on Beta News.com. Telecom companies have become integral in our hyper-connected modern world. In the past, most telco revenue was generated from voice…
As the pandemic has emphasized the need for businesses to remain flexible, number porting can be a tremendous asset. Businesses who need to support remote workforces, change locations or switch…
As people make plans for future travel in 2021, it is important that hospitality groups explore ways to engage with consumers and make them feel safe. The COVID-19 pandemic has…
For one week every November, we’re reminded of the global efforts to protect against telecom fraud. During International Fraud Awareness Week, which takes place from November 15 – 21, it…
This article is condensed and originally appeared in Hospitality Tech. Transitioning communications and collaboration tools to the cloud has helped these companies improve interactions with teams and customers while also navigating…
