Our purpose at Flowroute is to foster innovation with telecom, by providing simple and powerful access to calling and messaging services to empower new applications and services. We recently announced…
We’ve been living in a legacy T1 world for quite some time, and businesses in particular have unfortunately become resigned to accept its inherent limitations. It’s become the norm to…
Delivering on the promise of VoIP VoIP has delivered tremendous benefits to telecommunications but still hasn’t yielded the breakthroughs we all expected. It’s particularly disappointing for me to see how…
We are on the cusp of the next wave of innovation in telecommunications, driven by the application developers with a vision for how creative application of communications within their apps…
According to Pindrop Security, one in every 2,500 calls is a fraud attempt. Call center fraud is on the rise, especially with the increased use of IP-telephony, making it cheap…
Carriers that lean on traditional models of telephony delivery won’t survive the massive changes reshaping the industry. In the face of the technology revolution driving the shift, SIP trunking provides…
One way audio is a common issue that we’re often called upon to troubleshoot. Frequently, the reason for the trouble falls under a couple of easy diagnoses. Here are some…
Have you ever called support, only to find that the agent tasked with solving your issues knows less about the product than you? Last week I needed tech support for…
When upgrading your business phone system, you have a number of important decisions to make that will have significant impact on the success of your transition. The first choice you…
Flowroute is very pleased to announce our technical certification with VoipSec EasySBC, a low cost session border controller for small and medium sized businesses. Flowroute, the first pure SIP carrier…
This week one of our customers called in to cancel his account because he’d just read the New York Times article, “Phone Hackers Dial and Redial to Steal Billions” outlining…
Making a decision on a new business phone system can be intimidating and frustrating. Luckily, there are support groups. Or, at least, other people who have already experienced the headaches…